Customer Service Representative Jobs at Tracker present a great opportunity for individuals who are passionate about delivering excellent customer service, providing administrative support, and maintaining strong relationships with clients. These roles are ideal for candidates who have excellent communication skills, strong organisational abilities, and enjoy working in a fast-paced customer service environment. Successful candidates for the Customer Service Representative Jobs will support the sales team by processing contracts, responding to customer enquiries, coordinating fitment bookings, managing administrative processes, and ensuring clients receive prompt and professional assistance.
Position Details
- Company: Tracker
- Job Title: Customer Service Representative
- Reference Number: track_001720
- Employment Type: Permanent
- Industry: IT & Internet
- Department: Customer Service
- Location: Randburg, Gauteng
- Salary: Market Related
- Closing Date: 30 July 2026
Minimum Requirements
Applicants for the Customer Service Representative Jobs should have:
- Grade 12 (Matric)
- Up to two years of administrative experience (advantageous)
- Proficiency in Microsoft Office and Outlook
- Strong communication and interpersonal skills
- Good organisational and administrative abilities
- Customer-focused mindset
- Ability to manage multiple tasks efficiently
- High level of accuracy and attention to detail
Skills Required
Successful candidates for the Customer Service Representative Jobs should demonstrate:
- Customer service
- Administrative support
- Communication skills
- Customer relationship management (CRM)
- Telephone etiquette
- Microsoft Office
- Data capturing
- Problem-solving
- Time management
- Organisational skills
- Attention to detail
- Teamwork
- Sales support
- Query resolution
Key Duties And Responsibilities
Successful candidates for the Customer Service Representative Jobs will:
- Process sales contracts submitted by customers and sales consultants
- Follow up on contracts received from brokers, dealers, fitment centres, and sales consultants
- Arrange and monitor vehicle fitment appointments
- Prepare reports and sales statistics for relevant stakeholders
- Investigate customer queries and coordinate resolutions with the appropriate departments
- Capture lead and pricing information accurately
- Issue insurance certificates to customers
- Answer incoming calls and assist customers professionally
- Maintain strong working relationships with brokers, dealers, fitment centres, corporate clients, and internal teams
- Deliver efficient service to both existing and prospective customers while protecting the interests of the business and its clients
Why Apply
Joining Tracker offers you the opportunity to:
- Build your career with a leading vehicle tracking and technology company
- Gain valuable experience in customer service and sales administration
- Strengthen your administrative and client relationship management skills
- Work in a professional, supportive, and collaborative environment
- Expand your knowledge of customer service operations
- Access opportunities for long-term career growth
Important Information
- Closing Date: 30 July 2026
- Position based in Randburg, Gauteng.
- Grade 12 (Matric) is required.
- Previous administrative experience will be advantageous.
- If you do not receive feedback within 4 weeks, please consider your application unsuccessful.