ABSA invites unemployed youth to apply for 12 months Face to Face Financial Advisor Learnership Programme 2025.

Learnership Location: South Africa

Learnership Closing Date: 17 January 2025

Unemployed Learnership – Face to Face Financial Advisor

Job Summary:

We are offering an exciting opportunity for an Unemployed Learnership with the role of a Face-to-Face Financial Advisor. This learnership is perfect for individuals with a Diploma in Finance and a passion for customer relationships. Preference will be given to candidates with Financial Planning qualifications or RE5 certification. If you are eager to start a dynamic career in the financial services industry and become part of a proudly African group, we invite you to apply.

Responsibilities:

Sales and Service Delivery Focus (Supervision and Support)

• • Sales Activation & Conversion: Facilitate seamless sales activation for both new and existing customers.
  • Customer Relationship Management: Build and nurture consultative relationships to deepen customer loyalty and generate business referrals.

• Sales Fulfillment & Reporting: Ensure timely fulfillment of sales and handle any related customer queries efficiently.

Customer Experience Management

• Provide exceptional, individualized service to customers and enhance the brand experience.
• Foster strong relationships through understanding customer needs and delivering personalized solutions.

Managing Transactional Activities

• Follow daily workforce plans and schedules, making necessary adjustments to meet goals.
• Track and report on key performance trends and customer activity.
• Ensure that all reports are submitted accurately and in a timely manner.

Risk and Governance

• Comply with all internal and external risk, governance policies, and procedures.
• Adhere to industry regulations such as NCA, FICA, and FAIS legislation.
• Investigate and resolve, or escalate, credit- and fraud-related issues efficiently.

Required Qualifications and Experience:

• Diploma in Finance is a requirement.
• Preference will be given to candidates with:
  • Financial Planning qualifications
  • RE5 certification
• Strong interpersonal and communication skills to interact with customers face-to-face.
• Ability to adapt to a fast-paced environment and deliver excellent service.
• Attention to detail and a commitment to compliance with risk and governance policies.

Benefits of the Learnership:

• Hands-on experience in financial advisory services.
• Exposure to a global banking environment with a regional and local focus.
• Opportunity to be part of a proudly African group that is shaping Africa’s financial future.
• Training and mentorship throughout the 12-month period to prepare you for a successful career in the financial services industry.

How to Apply:

Click here to apply online for ABSA: Face to Face Financial Advisor Learnerships 2025