The Customer Management Learnerships at MANCOSA (Pty) Ltd is a great opportunity for young South Africans who want to build a career in customer service and finance-related fields. This BANKSETA-funded learnership is based in Durban, KwaZulu-Natal, and offers practical workplace experience combined with structured learning. This Customer Management Learnerships is ideal for graduates with a finance-related qualification who are looking to gain real-world exposure in a professional environment. No previous work experience is required, making it perfect for first-time job seekers.
Position Details
- Programme Name: Customer Management Learnership (BANKSETA)
- Company: MANCOSA (Pty) Ltd
- Location: Durban, KwaZulu-Natal
- Job Type: Learnership / Internship
- Department: Human Resources
- Functional Area: Customer Service
- Industry: Customer Services
- Duration: 12 Months
- starting on 1 March 2026.
- Closing Date: 10 February 2026
Requirements
- Completed qualification with a finance major
- South African citizen
- Aged between 18 and 35 years
- Available to commit to a 12-month learnership
- Residing in or willing to relocate to Durban
Skills Required
Applicants for the Customer Management Learnerships should have the following skills and competencies:
- Strong interpersonal and communication skills
- Basic understanding of financial concepts
- Good organisational skills and attention to detail
- Strong problem-solving abilities
- Ability to work professionally and maintain confidentiality
- Willingness to learn and adapt in a fast-paced environment
- Basic to intermediate MS Office skills (Word, Excel, Outlook)
Key Responsibilities
Learners accepted into the Customer Management Learnerships will receive on-the-job training and may be placed in one of the following departments:
- Credit
- Insurance
- Sales
- Learning and Development
Key responsibilities include:
- Assisting with daily customer service tasks
- Supporting administrative and reporting duties
- Communicating with clients and internal teams
- Applying financial knowledge in real workplace situations
- Completing all learnership assessments and training requirements
Why Apply
Applying for this Customer Management Learnerships gives you:
- Valuable workplace experience in customer service and finance
- Exposure to a professional corporate environment
- A BANKSETA-recognised learnership
- Improved employability after completion
- A monthly stipend to support you during the programme
Important Notes
- No previous work experience is required
- Financial-related work experience will be an advantage
- A market-related stipend will be paid
- This is a fixed-term learnership and not permanent employment
- Terms and conditions of the learnership will apply