Waitron Jobs at Pedros offer an exciting opportunity for energetic and customer-focused individuals to join the team at a brand-new store opening in Paarl, Cape Town. This permanent position is ideal for candidates who enjoy working with people, delivering excellent customer service, and thriving in a fast-paced restaurant environment. Successful candidates will assist customers throughout their dining experience while maintaining professional service and high cleanliness standards.
Position Details
- Company: Pedros
- Job Title: Waitron
- Business Unit: Stores
- Industry: Restaurants
- Employment Type: Permanent
- Experience Level: Entry Level
- Location: Paarl, Cape Town, Western Cape, South Africa
- Posted Date: 31 August 2026
- Closing Date: 31 October 2026
Minimum Requirements
- Previous hospitality or restaurant experience is preferred but not essential.
- Good verbal communication skills.
- Strong customer service orientation.
- Ability to work flexible shifts.
- Ability to work effectively in a fast-paced restaurant environment.
- Professional and presentable appearance.
- Ability to work well as part of a team.
Knowledge & Skills Required
- Customer service skills.
- Verbal communication skills.
- Interpersonal skills.
- Food and beverage service knowledge.
- Ability to multitask.
- Basic problem-solving skills.
- Ability to handle customer queries and complaints.
- Good time management.
- Professional table service skills.
Key Duties and Responsibilities
- Greet and welcome customers in a friendly and professional manner.
- Escort customers to their tables and ensure they are comfortably seated.
- Present menus and explain available specials and promotions.
- Take accurate food and beverage orders.
- Communicate customer orders correctly to the kitchen and cashier teams.
- Serve meals and beverages promptly and professionally.
- Check on customers throughout their dining experience.
- Ensure customer needs are attended to efficiently.
- Check customer satisfaction and respond appropriately to requests.
- Clear tables after customers have finished their meals.
- Reset tables efficiently for incoming customers.
- Process customer payments when required.
- Handle customer complaints professionally and escalate issues when necessary.
- Maintain cleanliness and order in the dining and service areas.
- Follow restaurant hygiene, health and safety standards.
- Work closely with kitchen and cashier teams to ensure smooth service.
- Support other restaurant operations as required by management.
- Maintain a professional attitude when dealing with customers and colleagues.
Competencies Required
- Interpersonal skills.
- Customer focus.
- Excellent communication.
- Multitasking ability.
- Emotional intelligence.
- Service orientation.
- Conflict handling skills.
- Professional presentation.
- Teamwork.
- Reliability and punctuality.
- Positive attitude.
- Ability to work under pressure.
Why Apply
- Join the Pedros team during an exciting new store opening.
- Gain valuable hospitality and restaurant experience.
- Develop your customer service and communication skills.
- Work in a dynamic and fast-paced environment.
- Opportunity to grow within a growing restaurant brand.
- Become part of a team building a new store culture from day one.
Important Information
- This is a permanent position.
- The position is based in Paarl, Cape Town.
- Applicants must be available to work flexible restaurant shifts.
- Previous hospitality experience is advantageous but not essential.
- The closing date is 31 October 2026.