Frontshop Assistant Jobs 2026 are available at Dis-Chem Pharmacies for a customer-focused individual to join the Fontainebleau store in Randburg, Gauteng. The Frontshop Assistant will support customers, maintain product displays, restock shelves, process transactions and assist with stock control while ensuring that Dis-Chem’s retail standards and procedures are followed. This opportunity is suitable for candidates with Grade 12/Matric and between 0 and 6 months of retail experience. Previous retail experience and a Retail Business Management qualification will be advantageous.
Position Details
- Position: Frontshop Assistant
- Company: Dis-Chem Pharmacies Limited
- Store: Fontainebleau
- Location: Randburg, Gauteng
- Division: Retail
- Job Type: Permanent
- Industry: Retail
- Functional Area: Customer Service
- Experience: Entry Level
- Closing Date: 25 August 2026
Minimum Requirements
Applicants interested in the Frontshop Assistant Jobs should meet the following requirements:
- Grade 12, Matric or Senior Certificate
- 0–6 months of retail work experience
- 1 year of retail experience will be advantageous
- Retail Business Management certification will be advantageous
- Basic computer skills will be advantageous
- Numerical skills
- Knowledge of retail operations and administration
- Ability to perform basic arithmetic
- Good customer service skills
- Ability to follow procedures
- South African citizen
- No criminal record
- Clear credit rating
- Valid driver’s licence
- Own reliable transport
- Willing and able to work retail hours
Skills Required
- Customer service
- Retail operations
- Stock control
- Merchandising
- Basic administration
- Numerical ability
- Communication
- Problem-solving
- Attention to detail
- Teamwork
- Time management
- Cash handling
- Product knowledge
- Ability to follow procedures
- Basic computer literacy
Key Responsibilities
- Ensuring that products are fully stocked and neatly displayed
- Checking products for expiry dates
- Restocking merchandise when required
- Following up on customer out-of-stock queries
- Properly storing stock received from deliveries or the storeroom
- Maintaining accurate product labels and pricing
- Reporting price discrepancies to management
- Keeping the storeroom clean and organised
- Learning about new products to better assist customers
- Assisting with back-shopping
- Handling merchandise carefully to prevent losses
- Processing customer purchases and payments
- Accepting cash, cards, vouchers, coupons and other approved payment methods
- Processing customer returns and exchanges when authorised
- Processing loyalty cards
- Following cash-handling and drop-safe procedures
- Ensuring price changes and line voids are properly authorised
- Maintaining accurate cash flow
- Rotating stock according to Dis-Chem procedures
- Reporting low, damaged, expired and out-of-stock products
- Assisting with stock counts and stocktaking
- Loading and off-loading stock when required
- Breaking down boxes and disposing of them correctly
- Providing friendly and professional customer service
- Reporting customer compliments and complaints
- Assisting with training new and existing team members
- Ensuring outgoing stock and items are correctly scanned and paid for
- Reporting suspicious behaviour to management
- Maintaining housekeeping standards
- Following Dis-Chem policies and Standard Operating Procedures
- Complying with health and safety regulations
- Maintaining the required uniform and personal appearance standards
Competencies
Essential:
- Knowledge of retail operations and administration
- Ability to identify and resolve basic problems
- Knowing when and how to escalate issues
- Basic arithmetic skills
- Verbal communication skills
- Ability to respond to customer questions
- Ability to follow established procedures
- Accountability for the quality and timely completion of work
Advantageous:
- Basic knowledge of Word, Excel and Outlook
- Numerical skills
- SAP knowledge
Why Apply
- Retail operations
- Customer service
- Cash handling
- Merchandising
- Stock management
- Product knowledge
- Sales support
- Retail administration
Remuneration
- Market-related salary
Important Notes
- This is a permanent position.
- Applicants must have Grade 12/Matric.
- Entry-level candidates with 0–6 months of retail experience may apply.
- Applicants must be willing to work retail hours.
- A valid driver’s licence and reliable transport are required