The IT Technical Support Learnerships 2026 at Discovery offer young South Africans an opportunity to develop practical information technology skills while completing a nationally recognised FETC: IT Technical Support qualification. The programme combines structured theoretical learning with practical workplace experience within Discovery’s IT Servicing Team. The IT Technical Support Learnerships provide exposure to areas such as desktop support, hardware engineering and digital support within a contact centre environment. This opportunity is suited to candidates who are interested in building a career in IT support and technical services.
Position Details
- Programme: Learnership – IT Technical Support
- Company: Discovery
- Business Unit: Discovery Central Services
- Function: Information Technology
- Programme Type: Learnership
- Qualification: FETC: IT Technical Support
- Qualification Level: Nationally recognised qualification
- Work Environment: IT Servicing Team
- Closing Date: Not Specified
Minimum Requirements
To qualify for the IT Technical Support Learnerships, applicants must meet the following requirements:
- Grade 12 / Matric is essential.
- Mathematics: Minimum Level 4 / 50%.
- English: Minimum Level 4 / 50%.
- Mathematical Literacy: Minimum Level 5 / 60%.
- Second language: Minimum Level 4 / 50%.
- Applicants may have an incomplete tertiary IT qualification, which is advantageous.
- Must not be engaged in post-Matric studies.
- Must not be formally employed.
- Must not have completed a previous learnership.
- Must be between 18 and 30 years old.
- Must have effective written and verbal English communication skills.
- Must possess basic computer skills.
- Knowledge of MS Excel and MS Outlook is required.
Skills Required
Applicants interested in the IT Technical Support Learnerships should demonstrate:
- Critical thinking skills.
- Innovation and problem-solving abilities.
- Good attention to detail.
- High levels of accuracy.
- Good time management.
- Planning and organisational skills.
- Ability to prioritise tasks effectively.
- Ability to work under pressure.
- Ability to execute tasks systematically.
- Ability to work independently.
- Teamwork and collaboration skills.
- Strong customer service orientation.
- Sense of urgency.
- Adaptability.
- Willingness to learn from feedback and criticism.
- Good written and verbal communication skills.
- Basic computer literacy.
Key Responsibilities
- Desktop support.
- IT technical support activities.
- Hardware engineering.
- Digital support.
- Contact centre technology support.
- Practical workplace experience within the IT Servicing Team.
- Applying theoretical knowledge in a practical IT environment.
- Developing technical troubleshooting and support skills.
- Following IT procedures and service standards.
- Working systematically to resolve technical and user-support requirements.
- Supporting service-driven IT operations.
Why Apply
- Gain practical experience in an IT workplace.
- Work within Discovery Central Services.
- Develop technical support and troubleshooting skills.
- Gain exposure to desktop support.
- Learn about hardware engineering.
- Gain experience in digital and contact centre support.
- Complete a nationally recognised FETC: IT Technical Support qualification.
- Combine structured learning with practical workplace experience.
- Develop professional communication and teamwork skills.
- Strengthen your CV with recognised IT experience.
- Build a foundation for a future career in technical support and information technology.
- Develop your problem-solving, planning and prioritisation skills.
- Gain experience in a fast-paced and innovative organisation.
Important Notes
- The opportunity is within Discovery Central Services.
- The function is Information Technology.
- The vacancy was posted on 1 September 2026.
- Grade 12 / Matric is essential.
- Applicants must meet the specified Mathematics, English, Mathematical Literacy and second-language requirements.
- An incomplete tertiary IT qualification may be advantageous.
- Applicants must not be studying after Matric or formally employed.
- Applicants must not have completed a previous learnership.
- Applicants must be between 18 and 30 years old.
- Basic computer skills, particularly MS Excel and MS Outlook, are required.
- The programme leads to a nationally recognised FETC: IT Technical Support qualification.
- The qualification combines structured learning with practical workplace experience.
- Areas of exposure may include desktop support, hardware engineering and digital support within a contact centre.
- Discovery’s Employment Equity Plan and targets will be considered during recruitment.
- Discovery is an equal-opportunity employer and encourages people with disabilities to apply.