Branch Administrator Jobs at Ampath offer an opportunity for an organised and detail-oriented individual to support the smooth administration and daily operations of the laboratory and Care Centre in Port Shepstone. The successful candidate will assist with administrative tasks, patient service, specimen processing, payments, record keeping, and general branch support.
Position Details
- Company: Ampath Laboratories
- Job Title: Branch Administrator | Rotating
- Job Reference Number: B270239
- Department: Port Shepstone
- Industry: Pharmaceutical and Medical/Healthcare
- Employment Type: Permanent
- Positions Available: 1
- Salary: Market Related
- Location: Port Shepstone, KwaZulu-Natal, South Africa
- Hours: 40 hours per week
- Work Week: 5 days
- Posted Date: 8 September 2026
- Closing Date: 13 September 2026 at 21:00
Minimum Requirements
To qualify for the Branch Administrator Jobs, applicants must:
- Grade 12 / Matric.
- 0–4 years of administration experience.
- Previous experience in a pathology or medical environment will be advantageous.
- Strong organisational and administrative skills.
- Excellent attention to detail.
- Ability to work accurately in a busy, service-driven environment.
- Ability to handle confidential information responsibly.
- Ability to follow procedures and instructions.
- Professional and calm approach to work.
Skills Required
Applicants applying for the Branch Administrator Jobs should demonstrate:
- Strong administrative skills.
- Good attention to detail and accuracy.
- Good organisational and time-management skills.
- Good written and verbal communication skills.
- Customer service skills.
- Basic computer literacy and ability to use office applications and relevant systems.
- Good problem-solving skills.
- Ability to work independently and as part of a team.
- Ability to manage confidential information.
- Ability to prioritise tasks and meet deadlines.
Key Duties and Responsibilities
- Complete daily administrative activities accurately and on time.
- Capture information and maintain accurate records and documentation.
- Prepare documents and handle routine correspondence.
- Greet patients and provide professional customer service.
- Assist patients with completing requisition forms.
- Log patient and test information on the laboratory information system.
- Conduct benefits checks when required.
- Answer telephone calls and assist with routine enquiries.
- Assist with account and billing queries.
- Process card and cash payments.
- Generate pro forma invoices when required.
- Receive specimens and verify them against the tests requested.
- Label and batch specimens according to the required procedures.
- Prepare specimens correctly for onward processing.
- Assist with ensuring reports reach doctors or wards when required.
- Maintain accurate documentation relating to laboratory operations.
- Identify potential delays and take appropriate action or seek guidance.
- Follow company procedures, quality standards, and instructions.
- Handle confidential patient and company information responsibly.
- Work collaboratively with colleagues, clinicians, patients, and other stakeholders.
- Take ownership of assigned responsibilities and support the smooth running of the branch.
Why Apply
- Join an established healthcare organisation.
- Gain experience in laboratory and Care Centre administration.
- Develop valuable administrative and customer service skills.
- Gain exposure to healthcare and laboratory operations.
- Work within a professional and people-focused environment.
Important Information
- This is a permanent position.
- The position is based in Port Shepstone, KwaZulu-Natal.
- The role requires 40 hours per week over 5 days.
- Previous pathology or medical experience is advantageous.
- Ampath is committed to employment equity and diversity.
- Closing Date: 13 September 2026 at 21:00.