The Department of Employment and Labour is offering Client Service Officer UIF Jobs under UIF Operations in Ulundi. These Client Service Officer UIF Jobs focus on providing frontline customer service support, processing UIF applications, and assisting clients with unemployment insurance services.This opportunity is suitable for candidates with Grade 12 and no work experience.
Position Details
- Department: Department of Employment and Labour
- Job Title: Client Service Officer: UIF Operations
- Reference Number: HR4/4/4/13
- Salary: R280 278 per annum
- Centre: Ulundi Labour Centre
- Job Type: Permanent
- Closing Date: 12 June 2026
Minimum Requirements
- Grade 12 qualification
- No experience required
Knowledge Required
- Unemployment Insurance Act and Regulations
- Unemployment Insurance Contributions Act
- Public Financial Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Treasury Regulations
- Batho Pele Principles
- UIF policies, procedures, vision, mission, and values
- Customer care principles
- Departmental policies and guidelines
Skills Required
- Communication skills (verbal and written)
- Computer literacy
- Interviewing and listening skills
- Conflict management
- Time management
- Customer relations
- Analytical and interpretation skills
- Telephone etiquette
- Interpersonal skills
- Ability to interpret UIF legislation
Duties and Responsibilities
- Provide screening services for UIF clients
- Process applications for UIF benefits
- Register payment continuation forms
- Provide general administrative support services
- Assist clients with UIF-related enquiries
Important Notes
- Both hand-delivery and email applications are accepted where stated
- Z83 form and CV must be combined in ONE PDF.Download Z83 Form Here
- Employment Equity targets apply
- Preference will be given to Africans, Indians, and White people living with disabilities, including Indian males/females and White males/females
- Incomplete or incorrect applications may be rejected
How to Apply
- Email: JobsKZN3@Labour.gov.za (for online applications)
- Hand deliver: Unit A Wombe Street, Ulundi
- Postal: Deputy Director, Ulundi Labour Centre, P/Bag X56, Ulundi 3838
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