Kiosk Assistant Jobs at The Courier Guy provide a great opportunity for individuals who enjoy customer service, logistics, and working in a fast-paced environment. These positions are ideal for candidates with strong communication skills, attention to detail, and a passion for delivering excellent customer experiences. Successful candidates for the Kiosk Assistant Jobs will be responsible for assisting customers, processing parcels, resolving service queries, maintaining accurate records, and ensuring all operational procedures and service standards are met.
Position Details
- Company: The Courier Guy
- Job Title: Kiosk Assistant
- Employment Type: Permanent
- Industry: Logistics and Supply Chain
- Job Category: Distribution
- Location: Polokwane, Limpopo
- Workplace: On-site
- Salary: Market Related
- Closing Date: 20 July 2026
Minimum Requirements
Applicants for the Kiosk Assistant Jobs should have:
- Grade 12 (National Senior Certificate) or equivalent
- 1–2 years of customer service or retail experience
- Experience in the courier or logistics industry will be advantageous
- Good communication skills (written and verbal)
- Computer literacy (MS Office and operational systems)
- Strong customer service skills
- Problem-solving abilities
- Ability to work effectively in a fast-paced environment
Skills Required
Successful candidates for the Kiosk Assistant Jobs should demonstrate:
- Customer service skills
- Communication skills
- Computer literacy
- Problem-solving abilities
- Attention to detail
- Time management
- Organisational skills
- Interpersonal skills
- Teamwork
- Ability to multitask
- Accuracy in data capturing
- Ability to work under pressure
Key Duties And Responsibilities
Successful candidates for the Kiosk Assistant Jobs will:
- Deliver friendly, professional, and efficient customer service
- Process incoming and outgoing parcels accurately
- Capture parcel information correctly on company systems
- Handle customer enquiries and provide first-line support
- Log, monitor, and resolve customer queries
- Escalate complex issues where necessary
- Communicate effectively with customers and internal departments
- Share customer feedback to improve service delivery
- Ensure compliance with company policies and operational procedures
- Meet service level agreements (SLAs) and operational deadlines
Why Apply
Joining The Courier Guy offers you the opportunity to:
- Build a career in the logistics and courier industry
- Gain valuable customer service experience
- Develop administrative and operational skills
- Work in a dynamic and supportive environment
- Enhance your communication and problem-solving abilities
- Access future career growth opportunities
Important Information
- Closing Date: 20 July 2026
- Position based in Polokwane, Limpopo
- Previous customer service or retail experience is required
- Courier or logistics industry experience will be advantageous
- Only shortlisted candidates will be contacted.
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