Telemarketing Sales Agent Jobs at homechoice offer an excellent opportunity for driven and target-oriented sales professionals who enjoy working in a fast-paced contact centre environment. This permanent position is ideal for candidates with proven outbound sales or telemarketing experience, strong communication skills, and a consistent track record of achieving sales targets. Successful candidates will promote products, engage potential customers, handle objections, close sales, maintain accurate customer information, and deliver a professional customer experience.
Position Details
- Company: homechoice
- Job Title: Telemarketing Sales Agent
- Employment Type: Permanent
- Division: Operations: Sales & Customer Service
- Business Unit: Telemarketing
- Experience Level: Associate
- Industry: Retail
- Functional Area: Sales
- Location: Cape Town, Western Cape
- Posted: 14 August 2026
- Closing Date: 28 August 2026
Minimum Requirements
- Matric / Grade 12 – Must have
- 2–3 years of proven outbound sales or telemarketing experience in a contact centre – Preferred
- Proven record of meeting or exceeding sales targets
- Strong objection-handling and closing abilities
- Understanding of dialler systems and high-volume outbound calling
- Excellent verbal communication and telephone etiquette
- Fluent in English and at least two additional South African languages – Preferred
- Ability to consistently perform in a target-driven environment
- Understanding of a performance-managed contact centre
- Proficiency in MS Office, including Email, Internet, Word, and Excel
- Clear criminal and ITC record – Must have
- Must not be currently debarred or declared not fit and proper under the FAIS Act
Skills Required
Successful candidates For the Telemarketing Sales Agent Jobs should demonstrate:
- Strong sales and negotiation skills
- Excellent telephone communication
- Objection-handling and closing skills
- Target-driven mindset
- High-volume outbound calling experience
- Customer-focused approach
- Strong productivity and time management
- Resilience when dealing with rejection
- Attention to detail and data accuracy
- Ability to work under pressure
- Computer literacy
- Adaptability and professionalism
Key Duties and Responsibilities
- Achieve and exceed agreed sales targets within a high-volume outbound environment.
- Contact qualified potential customers using outbound dialler systems.
- Present and promote homechoice products and services.
- Identify customer needs and recommend suitable products.
- Handle customer objections confidently and professionally.
- Close sales and maximise conversion opportunities.
- Maintain required productivity, quality, turnaround time, and adherence levels.
- Accurately capture and update customer information in real time.
- Ensure customer information remains accurate and compliant.
- Take ownership of individual sales performance.
- Maintain motivation and productivity in a target-driven environment.
- Represent the homechoice brand professionally.
- Deliver a positive and results-focused customer experience.
Why Apply
Successful candidates For the Telemarketing Sales Agent Jobs will benefit from:
- A permanent opportunity within an established South African homeware retailer.
- Basic salary plus commission and incentive opportunities.
- Experience in a high-volume sales and contact centre environment.
- The opportunity to develop advanced sales and customer engagement skills.
- A creative and agile working environment.
- Access to a café and lounge area.
- Access to a staff restaurant offering affordable meal options.
- The opportunity to grow within a performance-driven sales environment.
Important Information
Performance Requirements:
- This is a high-volume outbound sales position.
- Employees are expected to consistently achieve sales targets.
- The role requires resilience and the ability to work under pressure.
- Performance is measured against productivity, quality, adherence, and turnaround-time expectations.
- Candidates must have a clear criminal and ITC record.
- Applicants must not be currently debarred or declared not fit and proper in terms of the FAIS Act.
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