The Department of Employment and Labour is inviting applications for Client Service Officer vacancies (X9 Posts total) across multiple Labour Centres in South Africa. This includes: ClientService Officer COID (X2 Posts) at Upington and Lephalale and UIF Client Service Officer (X7 Posts) at Modimolle, Tzaneen, Lephalale, and Calvinia Applicants will provide professional client service, register COID claims and UIF applications, handle enquiries and complaints, and ensure compliance with Public Service Act, PFMA, Treasury Regulations, UIF Act, POPIA, and Batho Pele Principles.
POST 02/32 – CLIENT SERVICE OFFICER COID (X2 POSTS)
Position Details
- Post Title: Client Service Officer COID
- Post Number: 02/32
- Number of Posts: 2
- Salary: R269 499 per annum
- Department: Department of Employment and Labour
- Closing Date (Walk-in): 06 February 2026 at 16:00
- Closing Date (Online): 06 February 2026 at 23:59
- Application Method: Walk-in or Email (PDF only)
Centres & Reference Numbers
- Labour Centre: Upington – Ref No: HR 4/4/8/152 (1 Post)
- Labour Centre: Lephalale – Ref No: HR 4/4/6/123 (1 Post)
Requirements
- Grade 12 / Senior Certificate
- Knowledge of:
- Public Service Act and Regulations
- Compensation Fund business strategies and value chain
- PFMA and Treasury Regulations
- Batho Pele Principles
Skills Needed
- Computer literacy and basic administrative skills
- Business writing and communication skills
- Listening and interpersonal skills
- Telephone etiquette and customer service orientation
Responsibilities
- Receive and verify documents for registration
- Register COID claims on the operational system
- Assist employer services at kiosks, online systems, and service centres
- Handle client queries and complaints professionally
- Support departmental goals and maintain compliance
Enquiries
- Ms Sherelda Kleinsmith: (053) 838 1517
- Mr MI Makgobola: (015) 290 1723
POST 02/33 – UIF CLIENT SERVICE OFFICER JOBS 2026 (X7 POSTS)
Position Details
- Post Title: UIF Client Service Officer
- Post Number: 02/33
- Number of Posts: 7
- Salary: R269 499 per annum
- Department: Department of Employment and Labour
- Closing Date (Walk-in): 06 February 2026 at 16:00
- Closing Date (Online): 06 February 2026 at 23:59
- Application Method: Walk-in or Email (PDF only)
Centres & Reference Numbers
- Modimolle – Ref No: HR 4/4/6/120 (4 Posts)
- Tzaneen – Ref No: HR 4/4/6/121 (1 Post)
- Lephalale – Ref No: HR 4/4/6/122 (1 Post)
- Calvinia – Ref No: HR 4/4/8/150 (1 Post)
Requirements
- Grade 12 / Senior Certificate
- Knowledge of:
- UIF Act and Regulations
- UIF Contributions Act
- PFMA and Treasury Regulations
- POPIA
- Batho Pele Principles
- Departmental policies and UIF procedures
Skills Needed
- Interview and communication skills
- Computer literacy and administration skills
- Conflict and time management
- Analytical and interpersonal skills
- Customer service orientation and telephone etiquette
Responsibilities
- Provide screening services for UIF applications
- Process UIF benefit applications efficiently
- Register payment continuation forms
- Perform general administrative tasks
- Handle client queries and complaints professionally
Enquiries
- Ms T.E. Maluleke: (015) 290 1768
- Ms Sherelda Kleinsmith: (053) 838 1517
Important
All online applications must include Z83 form + CV only, combined into ONE PDF document.
Quote the correct job title and reference number in the email subject line.
Failure to comply will result in disqualification. Download z83 Application Form
How to Apply
How to Apply UIF Client Service Officer Jobs
- Modimolle: UIFJobsMOD@labour.gov.za
- Tzaneen: UIFJobs-TZN@labour.gov.za
- Lephalale: UIFJobs-LEP@labour.gov.za
- Calvinia: JobsNCCAL@labour.gov.za
How to Apply Client Service Officer COID Jobs
Upington Applications:
Chief Director: Provincial Operations
Private Bag X5012, Kimberley, 8301
Hand deliver: Cnr Compound & Pniel Road
Email: JobsNCKIM@labour.gov.za
Lephalale Applications:
Private Bag X9368, Polokwane, 0700
Hand deliver: 42a Schoeman Street, Polokwane
Email: CFJobsLEP@labour.gov.za
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