Retail Sales Agent Jobs at M-KOPA offer an exciting opportunity for candidates who are passionate about sales, customer service, and helping people gain access to financial and digital products. This role is ideal for individuals who enjoy working with customers in a fast-paced retail environment and are confident in selling, assisting customers, and handling stock responsibilities. Retail Sales Agent Jobs focus on promoting financed smartphones, SIM solutions, and related products while providing excellent customer support and ensuring smooth retail operations. Successful candidates will work within Pick n Pay stores and play an important role in customer engagement, onboarding, and sales growth.
Position Details
Job Title: Retail Sales Agent
Company: M-KOPA
Employment Type: Permanent Position
Department: Outsourced SA – Rehoboth Global Network
Location: Cape Town, Western Cape
Work Schedule: Full Time, On-site
Closing Date: Not Specified
Minimum Requirements
To qualify for Retail Sales Agent Jobs, applicants must meet the following requirements:
- Matric / Grade 12 qualification
- Previous retail or sales experience
- Strong customer service and communication skills
- Ability to work in a target-driven environment
- Confidence in handling customer objections and closing sales
- Ability to manage stock accurately
- Reliable and professional work ethic
- Ability to work under pressure in a busy retail environment
Skills Required
Candidates applying for Retail Sales Agent Jobs should possess the following skills and competencies:
- Sales and negotiation skills
- Customer engagement abilities
- Communication and interpersonal skills
- Problem-solving skills
- Attention to detail
- Stock control and organisational skills
- Teamwork and collaboration
- Ability to work independently
- Time management skills
- Resilience and self-motivation
Key Duties And Responsibilities
Retail Sales Agent Jobs include the following duties:
- Engage with customers on the retail floor
- Promote and sell M-KOPA products and services
- Explain financing options clearly to customers
- Assist customers with onboarding and RICA processes
- Provide after-sales customer support
- Handle customer queries and concerns professionally
- Conduct daily stock counts and reconciliation
- Receive and verify stock deliveries
- Report stock discrepancies when necessary
- Maintain organised and secure stock areas
- Assist with collections and product returns
- Support monthly stock takes
- Work closely with the Field Sales Manager
- Meet daily, weekly, and monthly sales targets
Why Apply
Retail Sales Agent Jobs at M-KOPA provide candidates with an opportunity to grow within a fast-growing company while gaining valuable retail and sales experience.
Benefits include:
- Permanent employment opportunity
- Experience within the retail and fintech industry
- Career growth and development opportunities
- Training and coaching support
- Exposure to customer finance solutions
- Dynamic and fast-paced working environment
Important Information
- This is a target-driven sales environment
- Candidates must be comfortable working with customers daily
- Strong sales performance is important in this role
- Applications will be reviewed on a rolling basis
- The company may close the vacancy early if a suitable candidate is found
- M-KOPA does not charge any recruitment or application fees