The PWD Learnerships 2026 at Discovery Health provide an opportunity for young South Africans living with disabilities to gain practical workplace experience while completing a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification. The PWD Learnerships combine structured learning with practical experience in the Financial Services industry. Learners will gain exposure to areas such as medical aid client servicing, claims, new business and health benefits administration within Discovery Health’s call centre environment.
Position Details
- Job Title: PWD Learnership – Long Term Insurance
- Company: Discovery Health
- Business Unit: Discovery Health
- Function: Call Centre / Contact Centre
- Programme: People Living with Disabilities Learnership
- Qualification: FETC: Long Term Insurance NQF Level 4
- Industry: Financial Services / Insurance
- Location: Cape Town, Western Cape
- Work Area: Call Centre / Contact Centre
- Closing Date: Not Specified
Minimum Requirements
To qualify for the PWD Learnerships, applicants must:
- Be living with a disability.
- Have a Grade 12 / Matric qualification.
- Have achieved at least 50% in Mathematics.
- Have achieved at least 50% in English.
- Have achieved at least 60% in Mathematical Literacy.
- Have achieved at least 50% in a second language.
- Be between 18 and 25 years old.
- Not be engaged in post-Matric studies.
- Not be formally employed.
- Not have completed a previous learnership.
- Have effective written and verbal English communication skills.
- Have basic computer skills.
- Be familiar with basic MS Excel and MS Outlook.
- An incomplete tertiary qualification may be advantageous.
Skills Required
Applicants interested in the PWD Learnerships 2026 should demonstrate:
- Critical-thinking skills.
- Innovative thinking.
- Problem-solving abilities.
- Strong attention to detail.
- Accuracy and quality awareness.
- Good time-management skills.
- Planning and organisational skills.
- Ability to prioritise tasks.
- Ability to work under pressure.
- Ability to work independently.
- Teamwork and collaboration skills.
- Customer-service orientation.
- Sense of urgency.
- Adaptability.
- Ability to respond positively to feedback.
- Willingness to learn from criticism.
- Good written and verbal communication.
- Basic computer literacy.
Key Responsibilities
Successful learners participating in the PWD Learnerships may receive practical exposure to:
- Medical aid client servicing.
- Responding to customer enquiries.
- Claims administration.
- New business administration.
- Health benefits administration.
- Call centre operations.
- Long Term Insurance processes.
- Capturing and processing customer information accurately.
- Maintaining accurate records.
- Supporting client-service activities.
- Following established procedures and processes.
- Providing professional service to customers.
- Working with colleagues to resolve customer queries.
- Applying knowledge gained through the learnership programme.
- Completing structured learning activities.
- Gaining practical workplace experience in the Financial Services industry.
- Developing knowledge of Long Term Insurance products and processes.
Why Apply
- Gain a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification.
- Gain practical workplace experience.
- Develop skills in the Financial Services industry.
- Gain exposure to Discovery Health operations.
- Develop call centre and customer-service skills.
- Gain experience in medical aid client servicing.
- Gain exposure to claims administration.
- Learn about new business processes.
- Gain experience in health benefits administration.
- Develop communication and problem-solving skills.
- Strengthen your CV with industry experience.
- Develop professional workplace skills.
- Gain exposure to a major South African financial services organisation.
- Build a foundation for a future career in insurance and financial services.
How to Apply
- Visit the official Discovery Careers website.
- Search for PWD Learnership – Long Term Insurance.
- Select the vacancy listed under Discovery Health.
- Confirm that you meet the disability, age, education and employment requirements.
- Click the Apply button on the official Discovery recruitment platform.
- Create or log into your candidate profile if required.
- Complete the online application form accurately.
- Enter your Grade 12 results and relevant educational information.
- Provide your correct contact details.
- Upload your CV and any supporting documents requested by Discovery.
- Review all information carefully before submitting your application.
- Submit your application through the official Discovery recruitment platform.
- Keep your phone and email details available in case Discovery contacts you during the recruitment process.
Important Notes
- The programme is strictly for individuals living with a disability.
- Grade 12 / Matric is essential.
- Mathematics must be at least 50%.
- English must be at least 50%.
- Mathematical Literacy must be at least 60%.
- A second language must be at least 50%.
- Applicants must be between 18 and 25 years old.
- Applicants must not be engaged in post-Matric studies.
- Applicants must not be formally employed.
- Applicants must not have completed a previous learnership.
- Basic computer skills are required.
- MS Excel and MS Outlook knowledge is advantageous.
- An incomplete tertiary qualification may be advantageous.
- The programme leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification.
- The learnership combines structured learning with practical workplace experience.
- Practical exposure includes client servicing, claims, new business and health benefits administration.
- Applicants should have strong attention to detail, good communication skills and problem-solving abilities.
- The PWD Learnerships 2026 provide an opportunity to build practical experience in the Financial Services industry.