The Human Capital Learnerships 2026 at Metropolitan Life offer an opportunity for unemployed youth to gain valuable workplace experience in the insurance and financial services industry. The Human Capital Learnerships are designed for candidates who are interested in sales, customer service and developing a career within the insurance sector. The programme is a 12-month learnership starting in October 2026. Successful learners will have the opportunity to work towards a Wealth Management NQF Level 4 qualification while gaining practical workplace experience and learning from professionals in the insurance industry.
Position Details
- Job Title: Human Capital Learnership
- Company: Metropolitan Life
- Reference Number: MMH260909-3
- Position Type: Learnership
- Role Family: Operations
- Cluster: Metropolitan Life
- Location: Hatfield, Gauteng
- Country: South Africa
- Programme Duration: 12 months
- Programme Start: October 2026
- Qualification: Wealth Management NQF Level 4
- Work Arrangement: On-site
- Industry: Insurance and Financial Services
- Closing Date: 14 September 2026
Minimum Requirements
To qualify for the Human Capital Learnerships, applicants must:
- Have Grade 12 or an equivalent NQF Level 4 qualification.
- Be between 18 and 34 years old.
- Be a South African citizen by birth.
- Be currently unemployed.
- Belong to a previously disadvantaged group.
- Have an interest in sales and customer service.
- Have an interest in developing a career in the insurance industry.
- Be willing to participate in a 12-month learnership programme.
- People living with disabilities are encouraged to apply.
Skills Required
Applicants interested in the Human Capital Learnerships 2026 should have:
- Strong attention to detail.
- Good planning and time-management skills.
- Numerical reasoning ability.
- Analytical skills.
- Good verbal communication skills.
- Strong written communication skills.
- Good English comprehension.
- Stakeholder engagement skills.
- Relationship-management skills.
- Computer literacy.
- Good organisational skills.
- Ability to work within deadlines.
- Professional customer-service skills.
- Ability to work effectively with different stakeholders.
Key Responsibilities
- Complete all theoretical learning requirements.
- Complete all required assessments.
- Complete administrative duties related to the learnership.
- Complete reporting duties accurately and on time.
- Collate and compile documents.
- Distribute documents according to required standards.
- Complete tasks within defined time frames.
- Attend to client queries professionally.
- Provide an excellent client experience.
- Work towards meeting and exceeding client service-level agreements.
- Screen incoming queries.
- Route queries to the appropriate stakeholders.
- Assist with resolving client queries.
- Maintain accurate administrative records.
- Follow relevant workplace procedures.
- Maintain appropriate office housekeeping standards.
- Participate in workplace learning activities.
- Develop knowledge of the insurance and financial services industry.
Why Apply
- A 12-month workplace learning opportunity.
- Practical experience in the insurance industry.
- The opportunity to obtain a Wealth Management NQF Level 4 qualification.
- Exposure to customer service.
- Exposure to sales-related activities.
- Experience handling client queries.
- Administrative and reporting experience.
- Development of communication skills.
- Stakeholder and relationship-management experience.
- Exposure to experienced professionals in financial services.
- Valuable workplace experience for your CV.
- An opportunity to develop a career in insurance and financial services.
How to Apply
- Visit the official Metropolitan Life careers platform.
- Search for Human Capital Learnership.
- Use reference number MMH260909-3 to find the vacancy.
- Review the eligibility requirements carefully.
- Select the Apply option.
- Create or log into your candidate profile if required.
- Complete the online application form accurately.
- Provide your personal and educational information.
- Upload your updated CV and supporting documents if requested.
- Check that your contact details are correct.
- Review your application before submitting it.
- Submit your application before the 14 September 2026 closing date.
- Keep your phone and email available for possible communication from the recruitment team.
Important Notes
- Applicants must be 18 to 34 years old.
- Applicants must be South African citizens by birth.
- Applicants must be unemployed.
- Grade 12 or an equivalent NQF Level 4 qualification is required.
- Applicants must belong to a previously disadvantaged group.
- People living with disabilities are encouraged to apply.
- The position is not remote.
- Candidates should have an interest in sales and customer service.
- Candidates should be interested in building a career in the insurance industry.
- Strong communication, numerical reasoning and computer literacy skills are important.
- Applications must be submitted before the closing date.
- Applicants should verify the vacancy on the employer’s official careers platform before submitting an application.