The Skills Programme Learnerships at Discovery Health provide opportunities for young South Africans living with disabilities to develop workplace-ready skills and prepare for future opportunities in the insurance industry. The programme focuses on foundational mathematical literacy and workplace readiness, helping learners meet the requirements for progression into a Long Term Insurance Learnership. Discovery Health provides exposure to areas such as medical aid client servicing, claims, new business and health benefits administration. Discovery’s current learnership opportunities for people living with disabilities also include a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification, combining structured learning with practical workplace experience.
Position Details
- Programme: Skills Programme Learnership
- Company: Discovery Health
- Business Unit: Discovery Health
- Function: Call Center / Contact Center
- Target Group: People living with disabilities
- Qualification Pathway: Long Term Insurance
- Qualification Level: NQF Level 4
- Industry: Health and Insurance Services
- Closing Date: Not Specified
Minimum Requirements
To qualify for the Skills Programme Learnerships, applicants must:
- Be a South African citizen.
- Be between 18 and 30 years old for the Skills Programme opportunity.
- Have completed Matric / Grade 12.
- Have at least 50% / Level 4 in English and a second language.
- Applicants may have failed Mathematics or may not have taken Mathematics as a Matric subject.
- Have no completed tertiary qualification.
- Not currently be studying.
- Have no formal work experience.
- Be a person living with a disability.
- Live within travelling distance of the Discovery office and training venue.
Skills Required
Applicants should demonstrate:
- Innovative thinking
- Critical thinking
- Problem-solving skills
- Good attention to detail
- Accuracy
- Time management
- Planning skills
- Ability to prioritise tasks
- Ability to work under pressure
- Good communication skills
- Customer service orientation
- Teamwork
- Ability to work independently
- Adaptability
- Willingness to learn
- Basic computer skills
- Professional and systematic approach to work
Key Responsibilities
- Medical aid client servicing.
- Claims administration.
- New business administration.
- Health benefits administration.
- Call centre operations.
- Customer and member enquiries.
- Workplace readiness activities.
- Mathematical literacy development.
- Completion of credit-bearing learning units.
- Professional communication and customer service.
- Administrative and workplace tasks.
- Learning activities designed to prepare candidates for future insurance opportunities.
Why Apply
- Gain valuable workplace-ready skills.
- Develop mathematical literacy at NQF Level 4.
- Complete credit-bearing learning units.
- Prepare for opportunities in the Long Term Insurance sector.
- Gain exposure to the health and insurance industry.
- Develop call centre and customer service skills.
- Gain experience in claims and medical aid administration.
- Develop communication and teamwork skills.
- Improve your employability.
- Build a foundation for future learnership and career opportunities.
Important Notes
- The programme is specifically intended for people living with disabilities.
- Applicants must be South African citizens.
- Applicants for the Skills Programme must be between 18 and 30 years old.
- Candidates must have completed Matric / Grade 12.
- English and a second language must meet the specified minimum requirements.
- Applicants must not have a completed tertiary qualification.
- Candidates must not currently be studying.
- Applicants must not have formal work experience.
- Candidates must live within travelling distance of the Discovery office and training venue.
- The programme is designed to support progression towards a Long Term Insurance Learnership.
- Discovery’s current related learnership pathway leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification.
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