Debt Collector Jobs offer a great opportunity for individuals who are confident, customer-focused, and interested in working in the credit and retail industry. In this role, you will communicate with customers regarding outstanding payments, payment arrangements, and account updates. Debt Collector Jobs focus on customer communication, payment negotiation, and maintaining accurate account information. You will assist customers professionally while helping the company recover outstanding debt in a respectful and effective manner. This opportunity is ideal for motivated individuals who enjoy communication, negotiation, and working in a target-driven environment.
Position Details
- Job Title: Debt Collector
- Company: Truworths
- Reference Number: TRU260212-1
- Business Area: Credit Services
- Location: Cape Town
- Employment Type: Permanent
- Workplace Type: On-site
- Industry: Retail / Credit Services
- Salary: Not specified
- Closing Date: 15 May 2026
Minimum Requirements
People who want to apply for Debt Collector Jobs should meet the following requirements:
- Matric / Grade 12 or equivalent qualification
- Basic computer literacy (Excel and Word)
- Good communication skills
- Strong negotiation skills
- Ability to work in a stressful and target-driven environment
- Honest and trustworthy attitude
- Good attendance and punctuality
- Ability to adapt in a fast-paced workplace
- Multilingual ability is an advantage
Skills Required
Candidates applying for Debt Collector Jobs should have the following skills:
- Communication skills
- Negotiation skills
- Problem-solving skills
- Customer service skills
- Computer literacy skills
- Time management skills
- Attention to detail
- Persistence and confidence
- Ability to work under pressure
- Teamwork skills
- Listening skills
- Ability to concentrate for long periods
Key Duties And Responsibilities
Candidates in Debt Collector Jobs will be responsible for the following duties:
- Contact customers regarding overdue payments
- Confirm payment arrangements and payment dates
- Advise customers on payment options and account status
- Negotiate payment plans and promises to pay
- Explain the benefits of debit order and card payments
- Update customer account information accurately
- Use correct system action codes and records
- Provide professional customer service during collections
- Follow company procedures and standards
- Support effective debt recovery processes
Why Apply
- Opportunity to work for a leading retail company
- Permanent employment opportunity
- Gain experience in credit services and collections
- Improve communication and negotiation skills
- Work in a professional office environment
- Opportunity to grow within the retail industry
- Build customer service and problem-solving experience
- Be part of a dynamic and fast-paced team
Important Information
- This is a permanent on-site position
- Applicants must be comfortable working in a target-driven environment
- Strong communication and negotiation skills are important
- Computer literacy is required
- Only shortlisted candidates may be contacte