TFG Jewellery is looking for a professional and passionate Sales Associate to join its luxury jewellery brand at Menlyn in Gauteng. The successful candidate will represent the brand, deliver personalised client experiences and help drive sales while maintaining the high standards expected in a luxury retail environment. This Sales Associate Jobs opportunity is suited to candidates who have a passion for luxury products, fine craftsmanship, customer service and building genuine client relationships.
Position Details
- Company: TFG Jewellery
- Job Title: Sales Associate (120hr)
- Job Identification: 14314
- Location: Menlyn, Gauteng
- Province: Gauteng
- Job Schedule: Full Time
- Job Shift: Day
- Industry: Luxury Retail / Jewellery
- Minimum Qualification: Grade 12
- Experience Required: 1 year sales experience
- Essential Experience: Luxury or hospitality sales experience
- Closing Date: Not Specified
Minimum Requirements
To qualify for the Sales Associate Jobs, applicants should have:
- Grade 12 qualification.
- At least 1 year of sales experience.
- Luxury or hospitality sales experience is essential.
- Professional and articulate communication style.
- Strong appreciation for fine craftsmanship and jewellery.
- High standards of personal presentation.
- Ability to work professionally in a luxury environment.
- Ability to build genuine and lasting client relationships.
- Ability to maintain confidentiality when dealing with clients.
- Ability to work towards and achieve sales targets.
Skills Required
To qualify for the Sales Associate Jobs, applicants should demonstrate:
- Strong attention to detail.
- Excellent customer service skills.
- Good communication and interpersonal skills.
- Product knowledge and willingness to continuously learn.
- Ability to understand jewellery, fashion and design trends.
- Strong active listening skills.
- Relationship-building and client engagement skills.
- Professional and graceful presentation.
- Discretion and trustworthiness.
- Resilience and composure under pressure.
- Proactive approach to sales and customer engagement.
- Ability to multitask and adapt to changing situations.
- Storytelling and consultative selling skills.
- Teamwork and collaboration.
- Commercial awareness.
- Ability to use digital and technology applications relevant to business development.
Key Responsibilities
- Serve as a professional ambassador for the luxury jewellery brand.
- Deliver a warm, personalised and memorable client experience.
- Understand client needs and provide tailored product recommendations.
- Work towards and exceed individual and store sales targets.
- Develop strong knowledge of jewellery products, craftsmanship, fashion and design trends.
- Build and maintain new and existing client relationships.
- Proactively identify opportunities to grow sales and develop the client base.
- Follow up with clients and personalise interactions where appropriate.
- Maintain confidentiality when dealing with high-value clients and sensitive information.
- Ensure the boutique remains impeccably presented.
- Keep products and displays fully stocked and aligned with brand standards.
- Support colleagues and share product and customer insights.
- Represent the brand professionally inside and outside the boutique.
- Use product storytelling to create meaningful customer experiences and support sales.
- Remain calm, professional and solution-focused when handling challenging situations.
Why Apply
- Experience in the luxury jewellery retail sector.
- Exposure to high-value products and premium customer service.
- Opportunities to develop sales and client relationship skills.
- Experience working with a recognised retail group.
- Opportunities to develop product knowledge in jewellery, fashion and design.
- A professional environment focused on growth and development.
- The opportunity to contribute to an established luxury brand.
Important Notes
- This is a full-time day-shift position.
- Grade 12 is required.
- At least 1 year of sales experience is required.
- Luxury or hospitality experience is essential.
- Candidates should have a strong interest in jewellery, craftsmanship and luxury customer service.
- Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
- Applicants should ensure that their CV highlights relevant sales, hospitality, luxury retail and customer-service experience.